Company Profile Section 1 of 7
Reliability360 — Operational Assessment

Help us understand your environment.

This assessment gives us the information we need to design a monitoring solution that fits your business. There are no wrong answers. The more you share, the better we can tailor our proposal.

⏱ 10–15 minutes 📋 7 sections 🔒 Private — not publicly listed 💬 No commitment required
Fields marked * are required. All others are optional — skip anything that is not relevant to your business or that you are unsure about.
Section 1 · Company Profile
Tell us about your organisation
Basic details so we can prepare a relevant proposal and reach the right person.
Company name *
Please enter your company name.
Location *
Please enter your location.
Industry / Sector *
Please select your industry.
Number of employees *
Please select employee count.
Facility size optional
Number of sites / locations optional
Your name *
Please enter your name.
Your role *
Please select your role.
WhatsApp / Phone *
Please enter your phone number.
Email address optional
Who is completing this form? *
This helps us tailor the follow-up conversation to what you know best.
Please select an option.
Section 2 · Business Operations
How your business runs day to day
Help us understand your operational environment and where pain is felt most.
How many shifts does your facility operate? *
Please select your shift pattern.
Approximate number of production machines or lines optional
How often do unplanned stoppages occur? *
Please select a frequency.
What are your biggest operational concerns right now? *
Select all that apply.
Please select at least one concern.
When something goes wrong, how do you typically find out? *
Please select how you find out about problems.
What ERP or business software do you use? optional
e.g. Tally, SAP Business One, Microsoft Dynamics, custom software, or none
Section 3 · IT & Network Infrastructure
Your current technology setup
This helps us understand what can be monitored immediately and what may need additional hardware or agents.
If you are a Business Owner and unsure about some answers here, give your best estimate or select "Not sure". Your IT person can fill in the details during our follow-up call.
Total servers and computers in the facility *
Include office PCs, production computers, lab systems, and servers.
Please select a range.
Operating systems in use optional
What type of networking equipment do you have? *
Select all that apply.
Please select at least one option.
Is the network segmented? optional
For example, separate VLANs for production, office, and guest traffic.
Internet service provider optional
Connection type optional
CCTV cameras optional
UPS / power backup optional
Existing monitoring tools optional
Select all that apply.
How is IT currently managed and supported? *
Please select how IT is managed.
Section 4 · Applications & Services
Business-critical applications and services
Help us understand what software and services your business depends on day to day.
Skip this section if applications and software are not relevant to your monitoring needs.
Do you have business-critical applications or services that must stay available? optional
List your critical applications or services optional
Name any software, platforms, or services that would cause significant disruption if they went down.
What aspects of application performance are most important to you? optional
Select all that apply.
Do you have SLAs or uptime targets for any applications? optional
Are any of these applications cloud-hosted or SaaS? optional
How is application monitoring currently handled? optional
Section 5 · Compliance & Environmental
Regulatory requirements and physical monitoring
Especially relevant for food, pharma, nutraceutical, laboratory, and cold-chain environments.
Skip this section if environmental monitoring and compliance are not relevant to your business.
Which regulatory or certification bodies audit your facility? optional
Select all that apply.
Are you required to monitor and log environmental parameters for compliance? optional
How are environmental readings currently recorded? optional
If manual checks are done, how often? optional
Has an auditor flagged gaps in your records? optional
Which areas require environmental monitoring? optional
Select all that apply.
Section 6 · Alerting, Reporting & Expectations
How you want to be informed and what success looks like
This section directly shapes how we design your alerts, reports, and the overall service.
Which outcomes matter most to you? *
Select all that apply.
Please select at least one outcome.
How do you prefer to receive urgent alerts? optional
Select all that work for you.
Who should receive alerts when something goes wrong? optional
Name roles or individuals — we will configure the right routing and escalation.
Should alert severity levels be different for different types of issues? optional
For example, a server going offline vs a minor disk space warning.
How often would you like an operational status report? optional
Reports summarise system health, incidents, actions taken, and trends — delivered automatically without you needing to check anything.
Who should receive regular reports? optional
Do you have specific compliance reports or audit log formats required? optional
For example: NABL requires temperature logs in a specific format, or your ISO audit needs a monthly summary with exceptions highlighted.
What is the one thing that, if our service solved it, would make you a customer? optional
Have you tried any monitoring solution before that did not work out? optional
Understanding past failures helps us avoid repeating them.
Section 7 · Readiness & Next Steps
Almost done — let us plan what comes next
A few final questions to help us prepare a practical, relevant proposal for your organisation.
If we proposed a free 4-week pilot, when would you want to start? *
Please select a timeline.
Who makes the final decision on adopting a new service? optional
What format would be most convenient for our follow-up discussion? optional
Is there anything else we should know before preparing your proposal? optional
✅

Assessment received — thank you.

We will review your submission carefully and get back to you via WhatsApp or email within 1 business day.

What happens next
01We review your answers and identify the best monitoring approach for your environment and requirements.
02We prepare a focused proposal — no lengthy documents or generic pitches.
03We reach out to schedule a 20-minute conversation at a time that suits you.
04If both sides agree, we begin with a free 4-week pilot. No commitment required.
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